Shipping policy

Shipping

Orders are typically shipped within two business days of purchase.

Customers are responsible for any customs duties, taxes, or import fees required by the destination country. If these fees are not paid, the package may be returned or disposed of by customs.

Please ensure your contact information, including your phone number and email address, is accurate to help avoid delivery delays.

For international shipments, once the package leaves the United States, the shipping carrier assumes responsibility during transit. We recommend purchasing shipping insurance for higher-value orders, as we are unable to provide compensation for lost or damaged packages once they are in the carrier’s possession.

Claims for lost or damaged shipments must be filed directly with the shipping carrier.

EU Customers

Customers located in the European Economic Area may have the right to withdraw from their purchase within 14 days of receiving the item, in accordance with applicable laws.

In these cases:

• Items must be unused and in original condition
• Return shipping costs are the responsibility of the customer
• We are not responsible for loss or damage during return shipping

Shipping Protection applies only to outbound shipments and does not cover returns, return shipping costs, or return shipping risks.